01What should a startup send to a clothing manufacturer?
Send a technical pack where possible. At minimum include front and back visuals, construction notes, measurements, size range, fabric composition and target GSM, colours, branding, quantity per style and colour, delivery country and target date.
02Can a manufacturer quote from only an inspiration photo?
Only a rough range may be possible. A reliable price requires construction, measurements, material, trims, printing or embroidery, quantities and packing requirements.
03What is MOQ?
MOQ is the minimum order quantity accepted for a production setup. Our standard MOQ is 300 pieces per style and colour. For a first inquiry with multiple colourways, 200 pieces per style and colour may be evaluated.
04Why does custom fabric have a kilogram minimum?
Knitting and dyeing machines require commercially viable batches. Special knitted or dyed fabric generally starts at 200 kg per colour; garment yield changes with GSM, width, size range and consumption.
05Can I order one sample before committing to bulk?
For new customers, we do not produce pre-order samples. After the bulk order and deposit are confirmed, one approval sample per style and colour is included; sample shipping is charged.
06Why is sampling done after order?
A production sample requires pattern work, fabric and trim sourcing, machine setup, applications and technician time. Linking it to a confirmed order keeps development aligned with the actual production materials.
07How long does sampling take?
Normally 10–15 days after order confirmation and required materials. Special fabrics or trims can extend the schedule.
08How long does bulk production take?
Generally 25–45 days after approval sample confirmation. Special fabric production adds approximately 3–4 weeks before garment production.
09What are the payment terms?
Standard terms are 50% deposit to start material supply and development, and 50% balance before shipment.
10What production tolerance should I expect?
Low-MOQ garment production is planned with a ±10% quantity tolerance because defects, fabric utilisation and process loss cannot always be predicted exactly.
11What is a tech pack?
A tech pack is the production specification containing drawings, measurements, construction, materials, colours, artworks, labels, packing and revision notes.
12What is GSM?
GSM means grams per square metre. It indicates fabric mass, not quality by itself. Yarn, construction, fibre, finishing and density also determine performance.
13Should I choose single jersey or interlock?
Single jersey is lighter and more flexible. Interlock is double-knit, more stable and usually feels more substantial. The right choice depends on fit, target season, print and price.
14French terry or brushed fleece?
French terry has loops on the reverse and is breathable. Brushed fleece has a raised inner surface for greater warmth and softness.
15Can you match Pantone colours?
Yes, for custom dye programs. A lab dip is approved before bulk dyeing. Colour appearance can vary by fibre, light source and finishing.
16Are stock colours cheaper?
Usually. Stock fabric avoids knitting and dyeing minimums, but availability, lot consistency and required quantity must be checked at quotation.
17Can I use custom labels and packaging?
Yes. Woven labels, printed care labels, hangtags, polybags and cartons can be prepared. Highly customised hardware or packaging may have separate minimums.
18Which print method should I use?
Screen print suits repeat bulk graphics; DTF supports lower quantities and detailed multicolour artwork; puff and high-density add relief; embroidery provides texture and durability. Artwork and fabric determine the choice.
19What files are needed for printing or embroidery?
Vector artwork is preferred for screen print and embroidery. Provide colour references, dimensions, placement measurements and a visual mock-up.
20How do you control shrinkage?
Fabric finishing, resting, test washing and approved tolerances are combined with pattern allowances. Exact standards must be agreed for the selected material.
21What is pre-shrinking or compaction?
Compaction mechanically controls knit shrinkage and stabilises dimensions. It reduces risk but does not mean zero shrinkage.
22What does AQL mean?
Acceptable Quality Limit is a statistical inspection approach for finished goods. Inspection level and defect categories should be agreed in the production contract.
23How are garments packed?
Standard packing normally includes individual polybags and export cartons. Size ratio, barcode, carton marking, folding and assortment rules should be supplied before production.
24Which Incoterms are available?
EXW, FOB and DAP are common. DDP is evaluated selectively. Under DAP, import duty and local tax remain the buyer's responsibility.
25How long does shipping take?
Indicatively: air courier 1–3 days, road freight to Europe 15–20 days, and sea freight to the USA around 55 days, subject to route and customs.
26Can you provide certificates?
OEKO-TEX fabrics are commonly available. GOTS organic and other claims require certified supply chains and order-specific documentation. A certificate must match the material and transaction.
27Is Pima the same as SUPIMA?
No. Pima is a cotton category; SUPIMA is a licensed trademark for verified American-grown Pima cotton. Claims should not be used without documentation.
28Can you sign an NDA?
We do not normally sign an NDA at the initial inquiry stage. Intellectual property and confidentiality provisions can be handled in the confirmed production agreement.
29Can I visit the factory?
A meeting or visit is considered after we review the tech pack, quantities and commercial feasibility, and after the indicative price level is accepted.
30How can a startup reduce production risk?
Launch with fewer styles and shared fabrics or colours, finalise the tech pack before quotation, avoid unnecessary custom hardware, approve every material and keep time for revisions and freight.